Resources

Collection of information that could be useful for you.

About crowdfunding

How crowdfunding works

Crowdfunding is one of the best ways of managing demand for manufacturing products by reducing waste and harm to the planet. More orders, faster production.

How to pre-order?

Simply select your favorite land piece & pre-order. Products are in limited quantity, therefore do not miss this opportunity to buy!

Shipping details

Depending on what batch your order is in, delivery times may also depend on your selected courier & shipping location. Estimates are below:
European orders

2 - 6 business days on average

International orders

5 - 12 business days on average

Refund Policy

If for any reason, you are not completely satisfied with a purchase we invite you to read our return and refund policy information below.

Rights for Cancellation

You are entitled to cancel your order within 14 days without giving any reason for doing so. The deadline for canceling an order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. Please make sure that the goods are in their original packaging and not used.

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and You will not incur any fees for such reimbursement.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

Damaged / Lost-in-Transit

Any claims for damaged or wrongly received items must be submitted within 4 weeks after the product has been received. If the claim has been submitted later than 4 weeks, we reserve the right to refuse.

For packages that are categorized as lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The returned packages may take up to 1 month for us to receive and review. Once we have the package, we scan them back to our systems, and a notification is being sent out to you regarding this order. We keep returned products for up to 30 days. From then on, you will be able to reship it to a different address. If the returned product was faulty, you can ask us to review it and send an image of it.

Orders that are shipped that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods at the following address:

SIA UNISCOPIA GROUP
LV42103107222
Zaķusalas krastmala 33 12/4, LV-1050
Rīga, Latvia

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Frequently Asked Questions ( FAQ )

General Info

UNISCOPIA GROUP is a private accelerator, incubator or a sandbox, where we play around and develop new things, solutions and services. We are here to disrupt new technology markets and split them into smaller and more affordable solutions for anyone.

We have decided to use the pre-order model in order to accumulate the needed resources to manufacture products that are affordable and offer quality.

It is also great to benchmark how well the product is accepted by the market, which is the exact same way how other projects are published over crowdfunding platforms, such as Kickstarter or Indiegogo.

The main reason why we have decided to host this project on our own terms is that these platforms do not support our operating country, Latvia.

Using outsourced or similar third-party solutions to mitigate this reason would only bring more hurdles along the way, especially if we intend to make our products available worldwide.

The pre-order model is split into three phases. …

We will still produce the products, just at a slightly slower rate. The phases are there to make the production as efficient as possible, by facilitating the reduction of manufacturing-related pollution and costs associated with it.

You are able to submit a ticket for a refund or return request by pressing here or by going to our Contact page. You are only able to receive a refund if the product has not yet been shipped out.

As a European Union citizen, you also have the right to cancel and return your order within 14 days, for any reason and without a justification.

If you have received a faulty, wrong, or damaged product, we will reimburse you with a new shipment free of charge.

You can change the model before it is shipped out by submitting a ticket here or by going to our Contact page.

About the product & shipping

Our products are available worldwide. Exceptions are for heavily sanctioned countries, where international and postal service availability is limited.

We are not able to fulfill orders to Cuba, Iran, Crimea, Syria, and North Korea at this current time.

It includes one landscape model, a smart board, and an ownership certificate.

Depending on which time you have bought the product determines what phase you are listed in. The more people make purchases, the less time it will take to gather the needed resources and produce faster.

Each model is handmade and manufactured with the help of 3D Printing technology which takes a lot of time.

In order to make the best out of the time, we decided to make products in limited availability, so that we can concentrate on the experience and quality of our services, rather than on producing as much as possible. After all, too many are bad for the earth and pollution, right?

The landscape model is made out of polyethylene terephthalate glycol (also known as PETG), a fancy name for plastic composite, that is qualified for biodegradable and composite properties. This also makes it non-toxic and safe for kids or people with allergies to certain materials.

The product comes with an installed neodymium magnet inside, which is rust-free and sealed in the back of the model, that allows you to easily snap it on the board or take it off without any effort!

Smartboard is made out of Oakwood covered in a bio-friendly mask, with fabric padding and neodymium magnet installed.